We have had some success with the Email Recovery Add-in. Email Recovery (microsoft.com) In OWA > All Settings >Mail > Customize actions > tick Get Add-ins Open an email > click Get add-in icon which is now near reply etc buttons. Search for “Email Recovery”, find and add It should then appear as an option […]
Integrity IT will give you a Session ID to enter in the box. Enter the number given and click Connect On the next screen > Enter your Initials in the name box and click Join Session On the next screen > Click Download Once downloaded click to open ZA_Connect.exe If Prompted > Click Yes to […]
To Uninstall Webroot Secure Anywhere when managed by another provider. Boot into safe mode. run CMD as Admin and remove with cmd line.
Often Imap email imported to outlook is missing and does not sync to mobile apps. A great script to fix can be found here: https://www.howto-outlook.com/howto/fix-imported-imap-folders.htm
If a tenant was created before August 1, 2017, modern authentication is turned off by default for Exchange Online. So when M365 Security Defaults is enabled Outlook will continue to try and use legacy authentication. Enable modern authentication for Outlook in Exchange Online with Power Shell as per: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/enable-or-disable-modern-authentication-in-exchange-online Can also do this registry addition on the client: […]
With Security Defaults the interfaces for Azure MFA do not work the same as Azure AD Prem. If a user has selected the wrong Auth method, or it needs to be setup again for any reason. Logon to 365 as Admin > make sure new admin center > select a user > click manage multifactor […]
When MFA is enabled in Office 365 then the standard connection method (https://docs.microsoft.com/en-us/powershell/exchange/exchange-online/connect-to-exchange-online-powershell/connect-to-exchange-online-powershell?view=exchange-ps) will not work. Instead the instructions here need to be followed: https://docs.microsoft.com/en-us/powershell/exchange/exchange-online/connect-to-exchange-online-powershell/mfa-connect-to-exchange-online-powershell?view=exchange-ps TIP – Install the downloaded module by using internet explorer. Blocked on some other browsers and will not install Then Open Powershell Connect-EXOPSSession [-UserPrincipalName -ConnectionUri -AzureADAuthorizationEndPointUri -DelegatedOrganization ] Connect-EXOPSSession -UserPrincipalName […]
