EXISTING CLIENTS
Remote support
Already spoken to us on the phone? Connect here. We use two tools and will tell you which one you need.
Zoho Assist
Use this when we have read you a session ID over the phone.
- 1We give you a session ID over the phone.
- 2Enter it in the box above and click Connect.
- 3Click Agree and Download in the window that opens.
- 4Double click ZA_Connect.exe and click Join.
Powered by Zoho Assist.
Splashtop SOS
Use this when we ask you to download the app and read us a code.
- 1Click the button below to download the SOS app.
- 2Run SplashtopSOS.exe — no installation needed.
- 3The app shows you a 9-digit code.
- 4Read that code out to us on the phone and we will connect.
Download Splashtop SOS
Opens sos.splashtop.com
Not sure which one to use?
Call us first and we will tell you. Neither option does anything until we are on the phone with you.
03 777 0052 (New Zealand) (08) 9468 4606 (Australia)
03 777 0052 (New Zealand) (08) 9468 4606 (Australia)
We will never call you out of the blue
Scammers regularly phone people claiming to be their IT provider, their bank or Microsoft, and ask for remote access. Integrity IT will only ever ask you to start a session after you have contacted us. If you get an unexpected call asking you to connect, hang up and phone us. We would far rather take a wasted call than see a client lose their data.
Need help right now?
Phone is fastest for anything urgent.