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integrity IT | NZ (03) 777 0052 | AU (8) 9468 4606

help@integrityit.co.nz

Integrity IT
Integrity IT

 

Privacy Policy

Last updated: 18/09/2025

1. Introduction

At Integrity IT, we take privacy seriously. We provide IT consulting and support services, and in doing so, we may access or process certain personal or business information. This Privacy Policy explains how we collect, use, store, and protect your information, in line with the Privacy Act 2020 (NZ).

By using our website, services, or engaging us as your IT consultant, you agree to the terms of this Privacy Policy.

2. Information We Collect

Depending on the services we provide, we may collect:

  • Contact details (name, email address, phone number, job title)

  • Business information (company name, systems, and IT environment details)

  • Account and login information (only where you provide it for support or system access)

  • Payment details (if invoicing requires it)

  • Technical information (such as IP addresses, device logs, error reports, and browsing data when using our website)

3. How We Use Your Information

We only use your information for legitimate business purposes, such as:

  • Delivering IT consulting, support, and project services

  • Responding to enquiries or support requests

  • Providing access to systems, accounts, or software where authorised

  • Processing invoices and payments

  • Maintaining and improving our services, website, and security

  • Meeting legal or regulatory requirements

4. Sharing Your Information

We do not sell or trade personal information. We may share information with:

  • Trusted service providers (such as cloud hosting, backup, or payment processing companies)

  • Sub-contractors or partner consultants (only where required, and under confidentiality obligations)

  • Authorities if required by law or court order

  • Other parties with your explicit consent

5. Security and Storage

We apply industry-standard security measures to protect client and personal data, including secure networks, encryption where appropriate, and restricted access. Information may be stored in New Zealand or with reputable cloud providers overseas that meet privacy and security requirements.

6. Client Systems and Data

As IT consultants, we may from time to time have access to your business systems or client data. We treat all such information as strictly confidential and will only access, use, or disclose it as necessary to provide the agreed services.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to monitor traffic and improve performance. You can disable cookies in your browser settings, but some site features may not function properly.

8. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you

  • Ask us to correct or update your information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Data Retention

We only retain personal information for as long as it is required to provide services, meet legal requirements, or resolve disputes. Access credentials provided for support purposes are securely deleted once no longer needed.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Integrity IT
Email: help@integrityit.co.nz
Phone: 03 777 0052
Address: 33 Putaitai Street, Stoke, Nelson. 7011